Accessibility commitment — Gardeners Erith area

Accessibility Statement — Erith Garden Services Browser Title

Accessibility Statement for Gardeners Erith

Illustration of accessible garden path with icon Gardeners Erith is committed to making our online and on-site services accessible to everyone in the local Erith community. This accessibility statement explains how our gardeners erith team approaches inclusion, the standards we follow, and the practical features we provide to support customers with diverse needs. We aim to be transparent about our approach to accessibility and to make clear how to request additional assistance.

We follow the WCAG 2.1 AA guidelines as the baseline for our digital accessibility work. That includes ensuring appropriate color contrast, meaningful heading structure, and predictable navigation flows. Our Erith gardeners web pages and service descriptions are reviewed periodically to maintain compliance and to address issues reported by users or discovered through testing.

Screenshot showing clear heading structure and readable text Our accessible gardening services cover both digital access and physical engagement. We design content for screen readers, provide keyboard navigation support for interactive elements, and make sure that appointment and booking information is conveyed in simple, clear language. Additionally, we prioritize accessible imagery, captions where relevant, and alternatives to visual-only instructions.

Keyboard and screen reader icons indicating assistive support Screen-reader support is a foundational part of our accessibility work. We use semantic HTML, correct ARIA roles where appropriate, and descriptive link text so that screen-reader users can navigate site content and service information effectively. When creating forms or interactive schedules, our markup is reviewed to ensure proper label associations and clear error messages.

Keyboard navigation receives active attention because many customers rely on non-pointer input. Our interactive elements are reachable and operable by keyboard alone: menus, tabs, dialogs, and booking controls can be used without a mouse. We also ensure focus indicators are visible and that the tab order follows a logical reading and interaction sequence to help people find and use functionality quickly.

To support different reading styles and visual needs, our content supports resizing without loss of functionality, and we avoid fixed text sizes that could truncate important information. We use high-contrast color palettes and provide options to adjust spacing or use simplified layouts where helpful.

Community gardener consulting with a resident in accessible setting How we test and maintain accessibility: We combine automated tools, manual testing, and user scenario checks tailored to the Gardeners Erith area. Regular audits assess compliance with WCAG 2.1 AA, and we prioritize fixes that impact navigation and service access. Our Erith garden services staff receive basic accessibility awareness training so on-site visits and communications respect accessibility needs.

Key accessibility features available for gardeners erith and for those contacting us include:

  • WCAG 2.1 AA aligned content and continual review
  • Screen-reader friendly headings, links, and form labels
  • Keyboard navigation support across interactive elements
  • Resizable text and clear, consistent layout
  • High contrast color schemes and visible focus states

Accessible information formats represented by documents and audio symbols If you encounter a barrier while using our gardening services information or booking tools, or if you need materials in an alternative format, please submit an accessibility request via our public contact channels. We respond to accessibility requests and will work with you to provide information in a suitable format or to arrange adjustments for on-site visits. Requests are handled promptly and respectfully.

Limitations and planned improvements

Although we aim for full accessibility across all content and services, some legacy materials and third-party widgets may not yet meet every WCAG 2.1 AA criterion. We maintain a prioritized plan to replace or remediate these elements, and we welcome reports that help us identify and correct problems more quickly. Our ongoing improvements include expanded manual testing, increased staff training, and additional user-focused reviews for our Erith gardeners resources.

Contact for accessibility requests

How to request support: use the contact channels available on our site to submit accessibility requests or to describe any barriers you face. Please include details about the issue, the page or service affected, and your preferred format for receiving information. We will acknowledge requests and propose a resolution or reasonable adjustment within a timely timeframe.

By making accessibility a regular part of our planning, Gardeners Erith strives to deliver inclusive, practical garden services to the Erith area. We appreciate the community's patience as we continue to improve and remain committed to making all aspects of our offering as accessible as possible.

Gardeners Erith

Accessibility Statement for Gardeners Erith detailing WCAG 2.1 AA compliance, screen-reader and keyboard support, testing, and how to request accessibility assistance.

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